By using the ek44 website and platform, you are considered to have accepted all provisions of these terms and conditions. Please read the entire document carefully. If you do not agree with these terms, please refrain from using the ek44 platform.
1. General Terms
ek44 is an online gaming and entertainment platform operated for users in Bangladesh. These terms and conditions ("Terms") apply to the use of the ek44 platform and all its services. If these Terms differ from any version published in English or another language, the Bengali version shall be considered authoritative.
These Terms form a legally binding agreement between the user ("you") and the operator of the ek44 platform ("ek44", "we", "our"). The term "platform" as used in these Terms refers to the ek44 website, mobile version, and all associated digital services.
The ek44 platform operates for entertainment purposes. All games, betting features, and other services offered on the platform are intended for adult users only. Gaming can be addictive — always play responsibly.
2. Eligibility and Registration
To register on the ek44 platform and use its services, the following conditions must be met:
- You must be at least 21 years old.
- You must register as a valid, active individual — corporate or institutional accounts are not permitted.
- Each user may create only one account.
- All information provided at the time of registration must be accurate, complete, and up to date.
- It is entirely your responsibility to ensure that online gaming is legal under the laws of your place of residence.
- Registering under another person's identity or with false information is strictly prohibited.
The email address and mobile number provided at registration will be used for account verification and communication. Providing incorrect information may result in account suspension or cancellation.
3. Account Management
The user is fully responsible for the security of their account. Please keep the following points in mind regarding your account:
3.1 Password and Security
- Keep your login credentials (username and password) completely confidential.
- Never share your account details with any third party.
- It is advisable to change your password regularly.
- If you suspect unauthorised access, notify our support team immediately.
3.2 Account Verification (KYC)
ek44 reserves the right to conduct identity verification (Know Your Customer / KYC) at any time. Verification may be required before processing withdrawals or for large deposits. If the required documents are not provided, account activity may be temporarily restricted.
3.3 One Account Policy
A user opening multiple accounts is strictly prohibited. If multiple accounts are detected, all accounts will be cancelled immediately and balances may be forfeited.
4. Deposits and Withdrawals
The following rules apply to financial transactions on the ek44 platform:
4.1 Deposits
- Minimum deposit amount: ৳100 (for all methods).
- Accepted payment methods: bKash, Nagad, Rocket, Upay.
- Deposited funds may only be used for gaming purposes.
- Deposits from third-party mobile banking accounts are not accepted — only transact from an account registered in your own name.
- No fee applies to deposits, however your payment provider may impose charges.
4.2 Withdrawals
- Minimum withdrawal amount: ৳1,000.
- Standard withdrawal processing time: 5–30 minutes.
- Withdrawal requests will be processed only after verification is complete.
- Withdrawals can only be made via the same payment method used for the deposit.
- Wagering requirements must be met before withdrawing any bonus-linked balance.
5. Bonuses and Promotions
ek44 offers various types of bonuses and promotions. The following conditions apply to their use:
5.1 Welcome Bonus
- 150% bonus on the first deposit up to ৳8,000.
- Wagering requirement: 25 times the combined deposit and bonus amount.
- The welcome bonus can be claimed only once per user.
- After claiming the bonus, meeting the wagering requirement is mandatory before making a withdrawal.
5.2 General Bonus Policy
- Multiple bonuses cannot be used at the same time unless specifically stated.
- If evidence of bonus abuse is found, the bonus may be cancelled and the account suspended.
- ek44 reserves the right to modify or cancel any bonus offer at any time.
- Bonus balance is not transferable.
5.3 VIP Program
ek44's VIP program has four tiers: Bronze — up to 0.3% weekly cashback; Silver — up to 0.6% weekly cashback; Gold — up to 0.9% weekly cashback; and Platinum — up to 1.2% weekly cashback. You can advance to a higher tier through consistent active play. Cashback is paid on a weekly basis and ek44 reserves the right to change the VIP program terms at any time.
6. Gameplay Guidelines
The following guidelines must be followed when playing games on the ek44 platform:
- All games are operated using fair and verifiable Random Number Generator (RNG) technology.
- Game outcomes are not predetermined — each round is determined independently.
- If a game is not completed due to a technical error, ek44 reserves the right to consider that game void.
- Attempting to gain profit by exploiting software errors or bugs is strictly prohibited.
- In any dispute regarding game rules and payouts, ek44's server logs will be considered as final proof.
7. Prohibited Activities
The following activities are strictly prohibited on the ek44 platform:
- Money laundering or transactions involving illegal funds.
- Attempting to obtain bonuses through fraudulent means (bonus hunting / arbitrage).
- Accessing or hacking another user's account.
- Playing games using automated bots or software.
- Intentionally exploiting any vulnerability or bug in the platform.
- Harassing or intimidating other users.
- Creating or operating multiple accounts.
- Depositing or withdrawing using a third-party payment account.
If any of the above prohibited activities are detected, ek44 reserves the right to immediately close the relevant account and forfeit its balance. Legal action may be taken if necessary.
8. Privacy and Data Protection
ek44 places the highest priority on protecting users' personal data. The platform uses SSL encryption technology to keep all data secure. For detailed information on data collection, storage, and use, please read our Privacy Policy.
User data is never sold to third parties. However, data may be shared with regulatory authorities for legal obligations, fraud investigations, or security purposes.
Devices registered to your account, IP addresses, and browsing data may be collected and analysed for security and fraud prevention purposes.
9. Limitation of Liability
ek44 accepts no liability in the following circumstances:
- If a game is interrupted due to internet connectivity issues, server errors, or other technical reasons.
- In the case of payouts incorrectly displayed as a result of a technical error — in such cases the relevant amount will be voided.
- Failure to access the service due to issues with the user's own device or network.
- Software errors from third-party game providers.
- Unforeseen circumstances (force majeure) — natural disasters, government directives, etc.
ek44's maximum liability in any case will not exceed the current balance in the user's account.
10. Account Closure
10.1 Closure by the User
Any user may request closure of their account at any time via live chat or email. The opportunity to withdraw any eligible balance in the account will be given before the request is processed.
10.2 Closure by ek44
ek44 may suspend or cancel an account in the following circumstances:
- Violation of these Terms.
- Fraudulent activity or suspicious behaviour.
- Providing false information or refusing verification.
- A long period of inactivity (generally more than 12 months).
- Legal or regulatory reasons.
11. Responsible Gaming
ek44 places the highest importance on responsible gaming. Gaming is an entertainment activity — it should not be treated as a source of income. Always keep the following in mind:
- Only wager an amount of money that you can afford to lose.
- Do not place larger bets in an attempt to recover gaming losses.
- If you notice signs of gaming addiction, seek help immediately.
- Do not play games under the influence of alcohol or drugs.
You can enable spending limits, session time limits, or self-exclusion on your account by notifying our support team. Visit our Responsible Gaming page for more details.
21+ This platform is for users aged 21 and above only.
12. Changes to Terms and Conditions
ek44 reserves the right to modify these terms and conditions at any time. In the case of significant changes, users will be notified via their registered email or through a notice on the platform. Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions.
The latest terms and conditions will always be available on this page (https://ek44.cam/terms-conditions). You are advised to check this page regularly.
13. Contact
If you have any questions or comments about these terms and conditions, please contact us:
- Live Chat: 24/7 support in Bengali — use the live chat option on the platform.
- Email: [email protected]
Our support team is always here for you. Using live chat is the most effective way to get quick resolution for any issue.